Touristique   

Classification of guest rooms

Published at August 29, 2024 by Amandine Disdero
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Classification of guest rooms

The bed and breakfast, offering a friendly, authentic alternative to traditional hotels. The classification of bed and breakfast establishments, although different from that of hotels, is essential to guarantee visitors a high level of comfort and service. In this article, we explore the different B&B grading systems, their criteria and their importance.

Contents
1. What is a bed and breakfast?
2. The different filing systems
     2.1. Gîtes de France
     2.2. Bed and Breakfast Reference
     2.3. Clévacances
3. Classification criteria
     3.1. Environment and location
     3.2. Comfort and equipment
     3.3. Services and welcome
     3.4. The importance of ranking
4. Summary of grading criteria
5. Conclusion

What is a bed and breakfast?

A bed and breakfast is a furnished room in a private home, intended to accommodate tourists for one or more nights. This type of accommodation generally includes breakfast and household linen, and is hosted by the host himself. Accommodation is limited to five rooms for a maximum of 15 people.

The different filing systems

Gîtes de France

The Gîtes de France label is one of the best known for bed and breakfasts. This system uses a classification grid based on "épis" (ears of corn), ranging from 1 to 5, to assess the quality of the accommodation.Notes 5 étoiles

  • 1 épi: Simple, clean and comfortable accommodation.
  • 2 épis: Good comfort, with additional facilities.
  • 3 épis: Very good comfort, with quality facilities.
  • 4 épis: Superior comfort, with top-of-the-range facilities.
  • 5 épis : Luxury accommodation, with exceptional services

Bed and Breakfast Reference

Atout France has introduced the Chambre d'Hôtes Référence standard to compensate for the lack of a star rating for bed and breakfasts. This standard is neither a label nor a certification, but it provides a framework for the activity and reassures customers about the quality of the services offered.

Clévacances

The Clévacances label uses a key system to classify guest rooms, similar to the Gîtes de France épis system. Criteria include the quality of the accommodation, the facilities and services on offer.

Classification criteria

Environment and location

The environment and location of a bed and breakfast are essential criteria. Good access, parking facilities and a pleasant outdoor setting with gardens or terraces all contribute to a positive experience for guests. What's more, the absence of noise and visual disturbance is a key factor in guaranteeing peace and quiet.

Comfort and equipment

The comfort of the rooms and the quality of the facilities are also essential. Rooms must be at least 9 m² in size, with quality bedding and tasteful decor. Sanitary facilities, whether private or shared, must be impeccably clean. Communal areas, such as the lounge and dining room, should be comfortable and welcoming.

Services and welcome

The services offered and the quality of the welcome are key factors in the classification of bed and breakfast establishments. Croissant avec framboises Breakfast, often made from local produce, should be included in the price of the night's stay. The welcome should be warm and personalised, with appropriate tourist advice. Last but not least, visitors appreciate the opportunity to take part in local activities, such as hiking or craft workshops. 

The importance of ranking

The classification of bed and breakfast establishments plays a crucial role for a number of reasons. Firstly, it ensures transparency, by informing customers about the level of comfort and services they can expect. A good rating reassures customers about the quality of the accommodation and helps to establish a climate of trust. What's more, well-ranked B&Bs enjoy greater visibility and are more likely to attract customers and get good reviews.

Summary of classification criteria

  • Environment and location: Accessibility, parking, outdoor setting, no nuisance.
  • Comfort and facilities: Size and quality of rooms, cleanliness of bathrooms, comfortable communal areas.
  • Services and welcome: Breakfast included, personalised welcome, suggestions for local activities.

Conclusion

B&B classification is an essential element in guaranteeing the quality of accommodation and customer satisfaction. Whether it's the Gîtes de France "épis", the Clévacances "clés" or the Chambre d'Hôtes Référence, these systems offer invaluable benchmarks for tourists looking for comfort and authenticity. As a bed and breakfast owner, aiming for a good classification is not only beneficial for attracting customers, but also for ensuring their loyalty and satisfaction.

Find out more :

1. How profitable is a bed and breakfast?
2. Formalities for opening guest rooms
3. How do you set up a guest house?
4. What budget do you need to open a bed and breakfast?
5. Taxation of bed and breakfast establishments
6. What status should guest rooms have?
7. What licence is required for a chambre d'hôte?
8. What services are available for chambres d'hôtes?
9. How do I choose a bed and breakfast platform?
10. Bed and breakfast labels
11. Operating guest rooms as a company
12. Furnishing and decorating a guest room
13. What is the ideal number of rooms for a bed and breakfast business?
14. Is it profitable to offer table d'hôte as well as chambres d'hôtes?
15. How do you communicate effectively for a bed and breakfast?